TG Fuels

Mission, Vision, and Values

The ThompsonGas family stretches from coast to coast.

Spread across twenty-five states and sixteen brands, everywhere from the subtropical beaches and marshes of Florida to the snow-covered mountains and forests of Washington, what keeps a company like ThompsonGas united?

Our mission, vision, and values are what bring us together, give us a shared direction, and serve as a foundation for our success.

We’re committed to being the provider of choice through:

Safety
Customer Experience
Advancing Innovation
Promoting propane as a sustainable energy source
Selecting and developing the best people

Creating peace of mind through clean, sustainable, and affordable energy.

Value relationships
Create opportunities for growth
Continuously improve
Make TG Fuels / ThompsonGas an easy choice for employees and customers
Do the right thing, even when no one is watching
Operate with healthy work/life balance

Our Mission

We're committed to being the provider of choice through:

What does this mean for our customers?

We make it easy for customers to engage with us in every interaction.
We provide the best experience for our customers.

What does this mean for our communities?

We recognize and act upon our responsibility to safely and positively impact the communities we serve.

What does this mean for our employees?

We create an inspiring culture with passion, respect, and collaboration.
We create opportunities for growth and development.
We create a safe environment where our people can be and do their best every day.
We create sustainable economic value.

Our Vision

Creating peace of mind through clean, sustainable, and affordable energy.

Our Values

Mission, Vision and Values

IN ACTION

Check out some kind words from customers about our employees who put the ThompsonGas vision, mission and values into action.

"Though somewhat late, I believe it's important to let you know how fabulous your delivery men are. You find out some amazing things sitting around the campfire with your neighbors. Our last delivery this year was on 2/23/22, which happens to be the day of, or the day after a major snowstorm in this area. This storm particularly had high winds which resulted in significant snow drifts. Since we are retired and generally can wait a day before our driveway is plowed, our driveway was not yet plowed and there was a major snowdrift near our tank when your delivery truck showed up. Your guys still made the delivery, working thru deep snow and a huge snow drift. Our neighbors told us that they likely were stuck, hand shoveled a lot of snow and spent a fairly significant amount of time making this delivery. Please thank them for the extraordinary effort they made making this delivery."
Jim VanLokeren in Minong, WI

"“...the technician that came out to design our layout and where to place our propane tank was friendly and well experienced and gave us a verbal quote. This same technician came out and completed the installation of our tank and propane lines which was completed quickly and our final bill was just what he had prior quoted us—no surprises."
Teresa B. in Vancouver, WA

"Miles Wiese, Service Technician in Tacoma, WA – Miles is awesome!!! Miles was extremely helpful when we had a small hole and propane leak in our pipe a couple months ago. He fixed the leak on a Saturday and spent some time with us to answer our questions and provide options for us to prevent the issue from happening again in the future. When he came back out last week to install a new pipe and new tanks he was very professional and made sure we understood how the multiple tanks function and where to turn off the gas if needed."
Jill and Kyle T. in Tacoma, WA

"ThompsonGas was the only gas company that actually returned my phone calls when my family and I were shopping around for a propane company. Mr. Luis Diaz was very friendly, helpful and he even came out to give us an estimate on everything! The guys that installed the tank and pipes did an excellent job. Not to mention the price, everything done at a reasonable amount! Great service!!!!!"
Joseph Swithenbank in Port St. Lucie, FL

"“On the rare occasion when I have called customer service, the people I talked with were professional and helpful. Scully Propane keeps an eye on my propane tank and 'automatically' delivers propane when needed. I never run out of propane for my kitchen stove or my fireplace in the living room. It's one less thing I have to worry about!"
Rita S. in Collingdale, PA

Have you seen a TG Fuels employee embody our mission, vision, or values?

Let us know about it on our Facebook page, leave a review on your nearby TG Fuels Google listing, or fill out our contact form to let us know about the positive / memorable experience you had with one of our employees!

TG Fuels

Mission, Vision, and Values

The ThompsonGas family stretches from coast to coast.

Our mission, vision, and values are what bring us together, give us a shared direction, and serve as a foundation for our success.

Our Mission

We're committed to being the provider of choice through:

Our Vision

Creating peace of mind through clean, sustainable, and affordable energy.

Our Values

Mission, Vision and Values

IN ACTION

Have you seen a TG Fuels employee embody our mission, vision, or values?

Propane

Our Company

How can we help?

TG Fuels